Sunday, July 22, 2012

Kellogg Week 3: Higher Education is Broken

Brief Summary:
There were four presenters this week at Kellogg on the topics of Learning Assistance Services, Technology/Access, Think Well/Learn Well and Diversity Issues.
Jane Neuburger presented on Learning Assistance Services.  She is the director of the Syracuse University Tutoring & Study Center and presented on Academic Supports such as tutoring.  The quote of the day was “Think Grand; Make Moves Incrementally.” She also shared the Completion by Design Schema and encouraged us through group activity to list the issues that hinder students’ success and the issues that help their success.  We examined Academic and Behavioral issues that our students face as well as the Home Issues they bring. She shared the basic success formula of I+E=O which stands for INPUTS + ENVIRONMENTS = OUTPUTS. Improving Advising, Assessment and Placement while creating coherent pathways from enrollment through employment can set our students up for success.  Finally, a comprehensive support plan creates an integrated program which ties together assessment, differentiated placement, differentiated instruction, support services and a feedback loop for analysis and evaluation.
The second presenter was Dr David Arendale from the University of Minnesota.  He presented a brief overview of Universal Learning Design, making the curriculum and instruction accessible to all.  He also shared numerous examples of utilizing technologies in the classroom, such as podcasts and webcast office hours/study sessions, to make material accessible and to enable to students to co-create the course materials.
The third presenter was Leonard Geddes, describing his Think Well/Learn Well model which gives specific targets for Metacognitive Learning Goals tied to Bloom’s Higher Order Thinking Skills and Corresponding Learning Outcomes.  Leonard Geddes was a Kellogg 2011 participant.  Participants in his session developed specific questions to guide reading a textbook in order to develop meaningful study plans for students—enabling them to ask the right kinds of questions of the text in order to access some of those higher order thinking skills, such as “what are the different kinds of beekeeping techniques?” or “which techniques are better than others?” rather than the simpler recall/memorization techniques that were so useful to them as high school students but do not fulfill the needs for deep learning required in college courses.
The final presenter was Dr Geri Miller, Appalachian State University faculty in the counseling department.  Her emphasis on getting to know students through ethnoautobiographical interviews and her playful metaphor of Hulahooping gave us some basic techniques for helping students from backgrounds different from ours to feel welcomed and safe to share and learn.
Critique:
One of my reactions to this week’s material is that I’m distressed that we may replace faculty positions with tutoring staff—full-time salaried positions becoming hourly wage positions. In Colorado, some colleges are eliminating Level 1 developmental courses as early as this fall—students are already enrolled in these courses.  We must align admissions policies, probation/suspension/readmit policies, and assessment/placement policies to ensure that students are placed appropriately into level 2 and higher dev ed courses, but in the short term we will have to assemble a plan to serve these students who have already been admitted but for whom there is no appropriate course for placement.  I keep hearing that Adult Basic Education will be the answer, and I’m hoping that these ABE programs are getting a heads up that they may experience an influx of these students.  Also, I’m not sure who pays for ABE.  And finally, students who are planning to take college courses, to receive financial aid for those courses, may find that they are ineligible because they are not able to enroll in the appropriate courses.  Or, worse, we may do things like place a student whose reading skills/placement scores are too low to qualify for the lowest level of READ course into GEN ED courses (with those thick difficult to read textbooks) to fill his/her schedule, effectively setting the student up for failure.
I have seen Dr Arendale present on UDL before and was happy for the refresher and for the new ideas for podcasts and student-created content.  I think his class would be very engaging and accessible to diverse students.  He creates high standards, but lots of flexibility—including allowing for students to listen to podcasts of material while riding the bus or working out in the gym.
Leonard Geddes’ Think Well/Learn Well program is very exciting to me—our discussions last week about cognitive neuroscience and learning left me wondering how might I actually create lessons/activities that would engage higher order thinking/critical thinking, and I left his session with some specific techniques I can use.  In fact, I’m wondering if I can use some of these question formation exercises in my practicum with high school students developing college-ready study and reading skills.  In fact, I think these skills could be useful in many contexts, especially for first year students.  Perhaps I may try some of these techniques in the Academic Achievement Strategies course.
Finally, while we only had a half day with Dr Miller, her advice for developing listening skills, confirming messages/non-verbals and guidelines for communicating across cultures will certainly assist with making higher education more accessible to all.
Description of the implications:
My subtitle for this reaction paper “Higher Education is Broken” comes from my sense that there are two frameworks: the competitive higher ed model, and the cooperative model.  The competitive model is as follows: sink or swim, ‘you’re not college material, kid’, you’ve got to learn the unwritten rules before you run up too much student loan debt or fail out.  The competitive model works for people coming from a privileged background—if you can afford to send your children to good schools, test preparation programs, summer enrichment camps, they’re more likely to succeed.  I have known faculty (let’s use the example of law school faculty) who expect students to walk into their classrooms “ready to learn”, ready to follow wherever the professor may lead.  One of Jane Neuberger’s comments which troubled me reminded me that at most colleges students pay out of pocket for their tutoring.  There are also faculty who make the case, “why do we need tutoring?  Students should just come to office hours for help with classes.”  It is difficult to argue with that.  It seems that many of these academic support services seem put in place as a workaround for students to get help from tutors/advisors INSTEAD of from faculty.  That seems broken to me.
The Cooperative model I think we need to more toward looks something like this: if there are 100 students who graduate from a high school, then there should be pathways to 100 meaningful pro-social roles/jobs in the community, adequately compensated with a family-supporting living wage. These roles have dignity, are visible, and have different types of people serving side by each—instead of mostly white people in certain jobs and mostly darker skinned people in other jobs. This sort of grand solution would require partnerships among K-12, workforce readiness and higher education institutions, but the Completion by Design model and the proposed comprehensive model for Dev Ed Demonstration projects really lay a framework through which we could actualize real societal change by integrating community need (service learning needs assessments, too) into the equation of creating meaningful pathways for young people to grow into adult responsibilities and roles.

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